Support

Support


Context Help

If you lose your way inside our hosting Control Panel, the first thing you should do is click the Help button, which is visible on each page. A popup will open. It includes exhaustive info about all the operations that you can perform on the page in question. Each popup appears on the same page so that you can swiftly get back to your work.

Video Tutorials

We have an extensive selection of how-to video clips describing how to work with our web hosting Control Panel. They're created for those of you who want to see how things are getting done instead of just reading articles. In this way, anyone can swiftly find their way around our Control Panel by merely watching our step-by-step tutorial videos.

F.A.Q.

If you can't discover the solution you searching for, have a gaze at our comprehensive FAQ section, which includes questions asked by actual people and provides practical solutions. We frequently "revamp" our Frequently Asked Questions section with new Q&A's so as to encompass all the new additions and innovations related to our platform.

Ticketing System

If you still can't find the answer you need in the Frequently Asked Questions section either, you can get in touch with our great team of tech support engineers available 24-7 and ready to assist you with any query. Each support ticket you submit will be replied to in less than sixty minutes (the average trouble ticket response time being approximately 20 minutes), so you will not have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 238119

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com

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